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Hospitality Crew Member

3 months ago

Toronto, Ontario, Canada Hornblower Cruises and Events Full time

Hornblower Cruises and Events is looking for an Event Operations Team Member to join our dynamic team.

Position Overview:

This role is essential in facilitating the smooth delivery and collection of food and beverage services, ensuring outstanding hospitality for both guests and fellow team members, while upholding a safe and knowledgeable atmosphere onboard.

Key Responsibilities:

  • Deliver exceptional service to guests and colleagues
  • Assist in the service of food and beverages
  • Set up and manage buffet stations
  • Maintain cleanliness and sanitation of shared spaces
  • Support guest seating arrangements
  • Manage waste disposal
  • Perform additional tasks as required

Qualifications:

  • At least one year of experience in customer service
  • Previous experience in a restaurant setting is preferred
  • Smart Serve Certification is mandatory
  • Must possess a lively and enthusiastic demeanor
  • Capability to lift heavy items and work for extended periods

What We Offer:

  • Competitive compensation
  • Retention bonuses
  • Complimentary cruise tickets and uniforms
  • Free meals for crew members
  • Acknowledgment awards for crew members
  • Referral incentives
  • Team-building events
  • Paid training opportunities

About Hornblower Cruises and Events:

We are dedicated to providing remarkable experiences on both land and water. With a diverse portfolio and millions of guests each year, we strive to foster a culture of respect for our employees and patrons. Join us in our commitment to excellence in the experiences we deliver.