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Store Manager

2 months ago


Nanaimo, British Columbia, Canada Mind Games US Full time
About Mind Games US

Mind Games US is a leading specialty retailer in North America, dedicated to providing a unique shopping experience for customers. Our stores offer a wide range of games, toys, and puzzles for all ages and interests.

Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the overall success of our store.

Key Responsibilities
  • Leadership and Team Management
    • Recruit, select, train, and develop a high-performing team of sales associates.
    • Coach and counsel employees to achieve sales goals and provide excellent customer service.
    • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales.
  • Store Operations
    • Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
    • Ensure a safe and clean store environment, adhering to company standards and regulations.
    • Manage store budgets, including labor, inventory, and expenses.
  • Customer Service
    • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales and increase customer engagement.
    • Monitor and analyze sales data, identifying trends and opportunities to increase sales.
Requirements
  • Education
    • Bachelor's degree in Business Administration or a related field.
  • Experience
    • Minimum 2 years of management experience in a specialty retail environment.
  • Skills
    • Strong leadership and customer management abilities.
    • Ability to multi-task and prioritize tasks effectively.
    • Excellent communication and interpersonal skills.
    • Proven ability to recruit, hire, train, and coach a winning team.
What We Offer
  • Competitive Pay
  • Casual Dress
  • Store Discount
  • Flexible Schedule
  • Extended Health Benefits
  • Life Insurance
  • A dynamic and supportive work environment