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Equipment Support Specialist

2 months ago

New Westminster, British Columbia, Canada Evolution Americas Full time
{"title": "Equipment Support Specialist", "description": "Key Responsibilities

As an Equipment Support Specialist at Evolution Americas, you will play a critical role in maintaining game continuity and high game integrity in our studio operations. Your primary responsibilities will include:

  • Ensuring equipment are in working condition by cleaning and inspecting game equipment.
  • Monitoring equipment performance and fixing broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.
  • Leveling and rotating roulette wheels to ensure proper game integrity and performance.
  • Terminating and replacing roulette balls.
  • Ensuring longevity of equipment through preventive maintenance processes.
  • Ensuring equipment are available for use 24/7.
Inventory Management

You will also be responsible for:

  • Ensuring inventory room is organized and well-maintained by keeping good processes and up to date with inventory count.
  • Maintaining good documentation and proper processes for card inspectors to ensure life cycle of cards is respected.
  • Using Dymo to create barcodes to ensure proper labelling of our equipment.
  • Verifying and inspecting equipment received for our inventory.
Use of Technology and Software

You will work with various technologies and software, including:

  • Luxriot - Security camera software to monitor proper use of equipment in studio.
  • Jira – Project and task management software.
  • Backoffice – Tracks sensitive equipment in Evolution.
  • Slack – Professional communications and collaboration hub.
Special Projects and Assignments

You will also support our studio expansion plans by preparing equipment for new table openings and occasionally assist with card inspection (training provided).

Qualifications

To be successful in this role, you will need:

  • Flexibility (Ability to work different shifts).
  • Language knowledge (English).
  • Ability to maintain assigned tasks and meet deadlines.
  • High sense of responsibility.
  • Work independently and in a team.
  • Strong cooperation skills.
  • Quick reaction and attention to detail.
What We Offer

We offer a competitive compensation package, including:

  • $17.40 per hour plus performance Bonus (up to $800 for full time, $400 for part time).
  • Paid Time Off.
  • Paid Holidays.
  • Paid EVO Days.
  • Medical, Dental & Vision Insurance Plans.
  • Full Training & Growth Opportunities.
", "lang_code": "en-US"}