Restaurant Operations Manager

4 weeks ago


Barrie, Ontario, Canada Symposium Cafe Restaurant & Lounge Full time
Restaurant Supervisor Job Description

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Symposium Cafe Restaurant & Lounge. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities:
  • Leadership and Management: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and ensure that food and service meet quality control standards.
  • Operations: Establish methods to meet work schedules, prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, and ensure that food and service meet quality control standards.
  • Team Management: Supervise and check assembly of trays, supervise and check delivery of food trolleys, and establish work schedules.
Requirements:
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 to 45 hours per week
Work Environment:

The Restaurant Supervisor will work in a fast-paced environment with tight deadlines, and will be required to stand for extended periods and walk frequently.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure that food and service meet quality control standards.
  • Efficient Interpersonal Skills: Supervise and coordinate the activities of staff, and train staff in job duties, sanitation, and safety procedures.
  • Excellent Oral Communication: Address customers' complaints or concerns, and ensure that food and service meet quality control standards.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Team Player: Work collaboratively with other team members to achieve common goals.


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