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Client Relations Specialist in Apprenticeship

3 months ago

Laval, Quebec, Canada IPAC Bachelor Factory Full time

Company Overview:

Ipac Bachelor Factory is a distinguished educational institution dedicated to fostering professional development in various fields. We are currently seeking a motivated individual to fill the role of Customer Service Representative in an apprenticeship capacity.

Position Title: Customer Service Representative

Training Program:

This apprenticeship offers a unique opportunity for candidates holding a BAC to engage in a comprehensive training program. Participants will be enrolled in a 12-month course focused on obtaining a Bachelor's degree in BANKING AND INSURANCE (Certified Level 6 Title - Bac - State-recognized and ECTS credits).

Key Responsibilities:

  • Greet and assist clients at the agency
  • Conduct outreach to broaden the client base
  • Manage administrative tasks related to contracts, including providing quotes and selling tailored products and services
  • Oversee client relationship management for the agency
  • Engage in potential field prospecting activities

Candidate Profile:

  • Currently pursuing a BAC in Banking and Insurance
  • Demonstrated sales aptitude
  • Ability to work independently
  • Quick learner with strong comprehension skills
  • Exceptional interpersonal abilities
  • Resilience and determination

Compensation Structure:

The salary will be determined based on the apprenticeship contract remuneration scale, ranging from 43% to a percentage of the SMIC.

This apprenticeship is an excellent opportunity for those looking to advance their careers in client services within the banking and insurance sector.