Senior Product Consultant, E-commerce Expert

1 month ago

Old Toronto, Ontario, Canada Apply Digital Ltd. Full time
About Apply Digital Ltd.

Apply Digital Ltd. is a global digital transformation partner for visionary leaders. Our expertise spans business transformation strategy, product design and development, commerce, platform engineering, data intelligence, change management, and more. We empower our clients to modernize their organizations and deliver meaningful impact to their businesses and customers.

Our team of 650+ experts has helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group. Visit our website to learn how we can unlock your company's potential.

The Role

We are seeking a Senior Product Consultant with a strong focus on e-commerce platforms to join our team. In this role, you will spearhead the development of digital products for our clients, with a keen eye on delivering high ROI. Your responsibilities will encompass shaping innovative concepts and product strategy, assembling detailed requirements for e-commerce initiatives, and overseeing the entire product lifecycle from inception to completion in partnership with our ambitious clients.

You will play a pivotal role in the continuous management, operation, and optimization of the product. The Senior Product Consultant role sits within the Product Management team, and will work directly with a multidisciplinary group of experts to expand the e-commerce offering at Apply Digital Ltd.

Responsibilities
  • Build and champion product strategies and vision throughout client engagements, as well as brief and inspire internal team members to deliver on that vision.
  • Retrieve and analyze feedback from customers, stakeholders, other teams, and various research methods, workshop facilitation methodologies to shape requirements, features, and end products.
  • Take ownership over creating product plans and roadmaps with the buy-in of executive stakeholders.
  • Prepare and review product requirements documents (PRD) - be meticulous in ensuring requirements of all types (client, business, user experience, design, technical, non-functional) are understood, documented, kept up-to-date, conflicts resolved, and finally communicated in a timely fashion to team members and client stakeholders.
  • Organize product releases and priorities properly, ensuring compliance with business value expectations.
  • Prepare recommendations to track product use and impact on end users - define measurement plans for the digital products that we design and build. Build your skills using a repertoire of analytics tools.
  • Ensure requirements have been delivered to specifications, defects have been managed through to resolution, and assess readiness for launch.
  • Regularly use product management frameworks to generate alignment across disciplines towards a course of action.
  • Continuously prepare recommendations to expand product base and vision - based on data and research-driven insight.
  • Add value to the team - you are not just an order-taker. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.
  • Support, elevate, and champion the practice of product management at Apply Digital Ltd.
Requirements
  • You are perceptive, a creative leader, and a problem solver.
  • You are professional, confident, and able to understand which ideas will and which won't work.
  • You have done it before, with a minimum of 5 years of experience in a Product Management role.
  • You bring at least 5 years of experience working within an e-commerce focused business or with a service company providing e-commerce solutions. Through this, you possess a deep understanding of e-commerce platforms.
  • You have proven yourself in a consultation role, through Agency, Consultancy, or other Professional Services Firm.
  • You have mastered product ownership and product discovery.
  • You showcase exceptional client service skills and excel in communication when working with leadership.
  • You are comfortable navigating client situations and recommending paths to resolving uncertainty and can work effectively across disciplines in a client-facing capacity.
  • You can demonstrate the ability to construct product strategy and points of view to inform product and prioritization decisions.
  • You have the ability to deconstruct epics into individual user stories and can lead a product squad to navigate uncertainty.
  • You have a portfolio of digital products that you have shipped, managed, and operated, and are proud to share how it delivered value to end users.
  • It's easy for you to break down complex problems into logical, digestible steps.
  • Ambiguity doesn't scare you, and you thrive on turning ambiguity and conflicting information into clarity in a fast-changing environment.
  • You're good at techie speak and non-techie speak. You've collaborated in multidisciplinary teams, are able to convey technical concepts to non-technical people as well as turn business, UX, design requirements into technical specifications.
Life at Apply Digital Ltd.
  • Flexibility - work where you work best.
  • Competitive benefits plan.
  • Generous paid time off - take the time you need to be balanced and energized.
  • A growing company means many opportunities for advancement - we like to promote from within.
  • Regular team and company events (karaoke, escape rooms, axe throwing, and more).
  • Training budgets, Days of Learning, company-wide training, Apply Library, and our Hackathon for Good mean you have many different ways to learn and stretch yourself.

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