Service Operations Manager

1 month ago


Orillia, Ontario, Canada Adecco Canada Full time
Service Manager Job Description

We are seeking a dedicated and experienced Service Manager to join our team at our Orillia store location. As a key member of our Service department, you will be responsible for receiving and servicing dispatch calls, as well as administrative tasks.

Key Responsibilities:
  • Receive and respond to commercial service calls and in-shop service requests
  • Schedule and dispatch road service calls and in-shop work
  • Manage open orders and invoices in our company system
  • Assist with clerical tasks, including RSR completion and purchase order requests
  • Resolve after-hours service-related issues
  • Minimum outside sales and P&D (Pick Up and Delivery)
Requirements:
  • Good computer skills, including Microsoft Office
  • Excellent interpersonal and communication skills
  • Fluent in English language (reading & writing)
  • Trucking experience and dispatching background an asset
  • Ability to prioritize, multitask, and work under pressure
  • Minimum 1-year experience in a customer service-oriented role
  • Time management and punctuality skills
  • Team player with a strong work ethic

Are you a motivated and organized individual with a passion for leadership and customer service? If so, we encourage you to apply for this exciting opportunity.



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