Laboratory Operations Manager

1 month ago


Richmond Hill, Ontario, Canada Dynacare Full time
Job Title: Team Lead - Health Services

At Dynacare, we're committed to delivering exceptional healthcare services to our patients. As a Team Lead - Health Services, you'll play a vital role in ensuring the smooth operation of our laboratory services.

Key Responsibilities:
  • Oversee day-to-day operations at the laboratory, including workflow, client services, and occupational health and safety.
  • Perform laboratory assistant duties, including obtaining blood samples and other specimens from patients.
  • Provide technical and operations expertise to support employees and contribute to the training of new staff members.
  • Utilize wait time measurements and technology to identify areas for improvement and implement changes to reduce patient wait times.
  • Ensure prompt and courteous customer service to all internal and external clients.
  • Report and support the LHSC manager in investigating and implementing preventative measures for workplace accidents, injuries, and hazards.
Requirements:
  • 3-5 years of related experience working in a laboratory environment.
  • Working knowledge of laboratory best practices and competent in all collection techniques.
  • Excellent command of English and/or French, where applicable.
  • Certification of BAT/DOT and bilingualism are assets.
  • Proficient with GD-related software applications, including EOE, Omnitech, Telemed, AS400, and Outlook.
  • Sound knowledge of MOH, OLA, and OAML legislation and guidelines.
  • Proficient in MS Office and excellent computer and keyboarding skills.
  • Lean Six Sigma/Change management-training preferred.
What We Offer:
  • A dynamic and collaborative work environment.
  • A comprehensive health and wellness benefits program.
  • Opportunities for growth and development through internal mobility and training programs.
  • A competitive salary and benefits package.

At Dynacare, we're committed to creating a workplace that values diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional healthcare services.



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