Data Analyst

1 month ago

Canada Heritage Plus Full time
Job Description

We are seeking a highly skilled Data Analyst to join our team in Montreal, Quebec. This is a full-time, bilingual position that requires excellent technical knowledge and communication skills.

Key Responsibilities
  • Provide technical support and maintenance for desktop computing environments, including installing, diagnosing, and maintaining desktop equipment, printers, software applications, and mobile devices.
  • Ensure proper day-to-day operation of technology applications and equipment by identifying, researching, and resolving technical problems.
  • Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues.
  • Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks.
  • Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge, and timeliness.
Requirements
  • 5+ years of experience with end user support & desktop support.
  • 5+ years of experience with Windows operating system, local/network installation, Internet Explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager & Admin Commands.
  • Excellent presentation, verbal communication, and written skills.
About Us

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. We are committed to our clients' long-term success and are an equal opportunity employer.

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