Field Equipment Technician

4 weeks ago


Medicine Hat, Alberta, Canada Brandt Full time

Brandt is actively looking for a Field Service Technician to support our operations in the Medicine Hat area, reporting to our Material Handling division.

This role is crucial for the upkeep and repair of material handling machinery and their attachments.

Key Responsibilities

  • Thoroughly assess the operational status of equipment, diagnose issues, disassemble/reassemble, procure parts, and perform repairs on material handling machinery.
  • Utilize secondary materials and tools in a safe and efficient manner.
  • Employ various instruments, hand tools, power tools, and computer systems effectively.
  • Document all machine details, actions taken, and time spent on work orders with precision.
  • Continuously evaluate service-related hazards to ensure safety and compliance with established standards.
  • Utilize software applications and information systems (such as John Deere Service Advisor) for documenting maintenance, inspections, and diagnostics.
  • Refer to parts catalogs to identify and order necessary components from inventory personnel.
  • Conduct road tests on equipment and verify the functionality of attachments as needed.

Essential Skills

  • Ability to communicate and collaborate effectively with customers, service teams, and branch staff.
  • Capability to meet physical demands including climbing, lifting, prolonged standing, and fine motor tasks.
  • Ability to lift items weighing up to 50 pounds.

Preferred Experience

  • Prior mechanical experience in a material handling context is advantageous.
  • Certification as a Journeyperson in the Heavy Duty Equipment technician trade or a similar recognized trade is preferred.
  • Commitment to delivering exceptional customer service and service quality.
  • Strong communication and teamwork skills.
  • Ability to meet the physical demands of the role.
  • Capability to lift up to 50 pounds.


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