Sales Representative

4 weeks ago


Hamilton, Ontario, Canada Rogers Communications Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our retail team at Rogers Communications. As a Sales Associate, you will play a key role in delivering an exceptional customer experience, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Tailor solutions to meet customer needs and match them to Rogers and Fido brand products, including wireless, cable, hi-speed internet, home phone, and Rogers Mastercard.
  • Identify opportunities, anticipate customer needs, and achieve sales goals within a dynamic and supportive team environment.
  • Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products.
  • Represent Rogers and Fido brands in-store and at local community events.
Requirements
  • Interpersonal and communication skills to build rapport and establish connections with customers and team members.
  • Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
  • Adaptability to respond to changes in the store environment to meet customer and business needs.
  • Experience navigating multiple tasks and efficient workflows while providing consistent customer service.
  • Critical thinking to navigate and find solutions for unexpected situations that arise.
What We Offer

We offer a competitive compensation package, including uncapped earning potential, employee discounts, and a comprehensive benefits program. We also provide opportunities for career growth and development, including training and mentorship programs.

At Rogers Communications, we are committed to fostering an inclusive and diverse work environment that inspires personal growth and career development. If you are passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, we encourage you to apply for this exciting opportunity.



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