Field Consultant

2 months ago

Calgary, Alberta, Canada Vision Group Full time
About the Role

As a Field Consultant - Operations Support Specialist at Vision Group, you will play a critical role in driving sales and procedure volume through optometrist office-directed patients. You will develop and reinforce relationships with optometrists and their office staff by providing support with refractive/cataract surgery and Vision Group educational tools.

Key Responsibilities
  • Act as a direct liaison between Vision Group, TLC, and LASIK MD laser eye centers and the optometric community.
  • Build relationships with doctors to influence change and build compliance, working with vendors and the National Director of Business Development to influence surgeons to commercial best practice.
  • Drive sales/procedure volume via optometrist office-directed patients and develop and reinforce relationships with optometrists and their office staff.
  • Work closely with Vision Group clinical teams & surgeons to support optometric relationships and to closely monitor optometrist office patients (who have been directed to a Vision Group clinic) with regards to their overall care and experience.
  • Uncover opportunities for educational involvement (continuing education) with the optometric community and organize, host, and measure the effectiveness of Vision Group optometric conferences and webinars.
  • Stay abreast of competitive intelligence for your territory and report on monthly and quarterly sales results and measure effectiveness within the territory.
  • Act as a brand ambassador for Vision Group and its affiliate brands, compiling and summarizing data for various business functions.
  • Identify non-compliance and gaps in internal processes, attending and acting as support for trade shows, open houses, and visiting future sites.
Requirements
  • A minimum of three (3) years of related outside sales experience (B2B), preferably in a medical/dental sales role.
  • A university/college degree in Business or a related field.
  • Availability from Monday to Friday and flexibility to work evenings and weekends, depending on business needs.
  • A valid driver's license and regular access to a vehicle.
  • A good knowledge and experience with various CRM systems (Dynamics).

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