Technical Sales Director
2 months ago
The Technical Sales Manager plays a pivotal role in bridging the gap between DFI Steel Piling's products and services and our clients' needs. As a Technical Sales Manager, you will be responsible for engaging existing and potential new customers, building and maintaining meaningful connections, and fostering relationships from concept through to project completion.
The Technical Sales Manager will focus on generating profitable sales and growth within assigned industries/markets. The Technical Sales Manager will lead efforts in the pursuit of strategic opportunities, sharing market insights and knowledge and leading the commercialization of opportunities.
Key Responsibilities- Perform and coordinate technical sales activities in assigned industry/territory, including new client acquisition.
- Facilitate virtual and in-person lunch and learn presentations to engage clients and promote DFI Steel Piling's products and services.
- Identify opportunities and coordinate and facilitate customer meetings to understand the client's challenges, expectations, and needs for future projects.
- Participate in client-focused strategies, bidding and quotes, and action plan development that address client needs and concerns.
- Attend and participate in project hand-off calls between the pursuit and construction teams for awarded projects to ensure accurate transfer of contract specifications and owner expectations.
- Improve win rates by formulating lessons learned by conducting post-project meetings with clients, project management, and other key stakeholders.
- Collaborate with the business development teams to identify opportunities for pursuit and drive business growth.
- Assist in identifying potential strategic partnerships to expand DFI Steel Piling's market presence.
- Attend and participate in industry trade shows, conferences, and other networking opportunity events to promote DFI Steel Piling's products and services.
- Develop and implement growth strategy within a territory by meeting or exceeding sales objectives.
- Focus on market intelligence for industry developments and the competitive landscape to stay ahead of the competition.
- Maintain and update account and opportunity data in the CRM software program to ensure accurate tracking and reporting.
- Serve as a trusted advisor to new and existing external and internal customers, providing expert guidance and support.
- Prepare piling take-offs and present sales proposals internally and externally to drive business growth.
- Influence, negotiate, and close sales to meet or exceed sales objectives.
- Follow up with existing customers to maintain business relationships and drive repeat business.
- Work collaboratively with internal stakeholders to meet budget targets and drive business growth.
- Track and report on the status of proposals to ensure timely and accurate communication with clients.
- Resolve conflict and provide customer advocacy to ensure client satisfaction and loyalty.
- A self-motivated, results-driven, creative team player with the innate ability to build relationships and drive business growth.
- Proven track record in business and sales growth, with a strong understanding of the construction industry and procurement models.
- Ability to travel within Canada, United States, and other international locales to engage with clients and promote DFI Steel Piling's products and services.
- Working knowledge of Microsoft's suite of products, including CRM software and other business tools.
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