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Customer Experience Supervisor

2 months ago

Maple Ridge, British Columbia, Canada Loblaw Companies Limited Full time

We are seeking a skilled and motivated individual to join our team as a Front End Supervisor. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Lead a team of cashiers to provide excellent customer service and ensure a seamless shopping experience
  • Manage cash handling and credit card transactions, maintaining accuracy and efficiency
  • Support the delivery of company-directed promotions and programs, driving sales and customer engagement
  • Maintain a clean and organized store environment, ensuring a positive experience for customers and colleagues
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction

Requirements:

  • Excellent communication and leadership skills, with the ability to motivate and develop a team
  • Strong problem-solving and analytical skills, with the ability to adapt to changing situations
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth
  • Flexibility to work a variety of hours, including days, evenings, and weekends
  • Ability to lift 25lbs and remain in a stationary or standing position for extended periods

What We Offer:

  • A competitive hourly rate of $18.00, with opportunities for advancement and professional growth
  • A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction
  • Opportunities for training and development, to help you succeed in your role and advance your career

About Us:

Loblaw Companies Limited is a leading Canadian retailer, committed to delivering exceptional customer experiences and driving sales growth. We are a diverse and inclusive organization, with a focus on sustainability and social responsibility.