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Commercial Insurance Specialist

2 months ago

Vaughan, Ontario, Canada FSB GROUP LTD. Full time

Job Summary

FSB GROUP LTD. is seeking a RIBO Licensed Commercial Lines Customer Service Representative to support the selling and servicing of commercial insurance. The ideal candidate will have a passion for delivering exceptional service, be a team player, and thrive in a fast-paced environment.

Key Responsibilities

  • Provide exceptional day-to-day customer service to clients
  • Process policy changes and maintain professional relationships with insurers and underwriters
  • Assist and support producers as required
  • Process call backs, submissions, and mail in a timely manner
  • Be flexible to perform various assigned tasks
  • Promote company features and benefits as part of an ongoing portfolio review
  • Cross-sell a variety of products at every opportunity
  • Promote client loyalty through attention to detail and relationship building
  • Remain current on all company philosophies and procedures
  • Accept risks within established guidelines

Qualifications

  • Holds RIBO license in good standing
  • Previous commercial lines insurance experience
  • Professional, friendly, and courteous with the ability to provide superior customer service
  • Ability to communicate effectively with clients, both verbally and in writing
  • Ability to work well under pressure and meet deadlines in a fast-paced environment
  • Excellent organization and time management skills
  • Strong analytical and decision-making abilities to work with a variety of insurers and their products
  • Adaptable to change
  • Broker Management System experience
  • Team player with a strong work ethic and the ability to work with minimal supervision

Company Culture

FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. We are committed to creating a diverse and inclusive work environment.