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Senior Business Analyst, Business Performance Specialist

2 months ago

Old Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Senior Business Analyst to join our team at Scotiabank. As a key member of our Business Performance team, you will play a critical role in driving business transformation and process improvement initiatives.

Key Responsibilities
  • Project Execution: Support the global roll out of Workforce Time & Attendance system and business transformation agenda by gathering and documenting business requirements, addressing defects and enhancements, executing User Acceptance Testing (UAT), collaborating with HR Technical team, and providing hyper care and sharing knowledge from Subject Matter Experts (SMEs).
  • Requirements Gathering: Facilitate requirements gathering and process design sessions with multiple and diverse stakeholders to extract business requirements and turn them into use cases, user stories, etc., to meet development and business needs.
  • Business Requirements Modeling: Model and document business and user requirements in user stories, workflows, processes, and business rules.
  • Requirements Validation: Interact with system and product owners to validate requirements and their implementation.
  • Business-IT Alignment: Bridge the gap between the business requirements and the technical requirements by ensuring common understanding and IT/Business alignment of both functional (business needs) and non-functional requirements (reporting, performance, interfaces, and constraints).
  • Agile Team Collaboration: Engage with Agile teams writing and clarifying user stories, participating in delivery planning and review, backlog grooming and prioritization.
  • User Acceptance Testing: Assist with user acceptance testing and testing documentation including preparing a requirements traceability matrix, writing test cases, test execution, and becoming an integral part of the testing life cycle by solving defects and mapping them back to the requirements/scope.
  • Problem-Solving: Independently resolve complex, multi-faceted problems to meet the business needs, by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions.
  • Business Advocacy: Serve as a representative of the business and advocate for the business stakeholders to ensure they have a clear understanding of the Business Requirements Document before signing off to limit the impact of multiple change requests after system implementation.
  • Process Improvement: Collaborate with Global HR Technology to monitor, assess, test, and troubleshoot any errors and recommends enhancements and process improvements to ensure optimal performance.
  • HR Policy Analysis: Evaluate and analyze existing HR policies, procedures, and current processes to identify system enhancements/improvement opportunities and implement solutions to address them.
  • Risk Management: Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Education and Experience: College Diploma or University Degree in a technical field such as Engineering or Computer Science and pride yourself on critical thinking, problem-solving, and analytical skills. Previous (2-5 years) experience as a business system analyst, product owner, project management, business transformation, and continuous process improvement.
  • Technical Skills: Knowledge of WorkForce Time & Attendance, Success Factors, and SAP is preferred. Advanced knowledge of Excel and proficient knowledge of Power Point, and Word. Deep understanding and knowledge of Bank policies and procedures. Strong understanding of HR policies and processes. Fluent in Spanish is considered an asset. Internal training to support your growth and enhance your skills.