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Retail Store Supervisor

2 months ago

Alliston, Ontario, Canada 2503397 ONTARIO INC. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2503397 ONTARIO INC. as a key member of our retail operations.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring excellent customer service and sales performance.
    • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
  • Operations and Logistics
    • Manage store inventory, including ordering and receiving merchandise, and maintaining accurate records.
    • Authorize payments, returns, and other financial transactions.
  • Human Resources
    • Recruit, train, and develop sales staff, ensuring they have the necessary skills and knowledge to excel in their roles.
    • Conduct performance evaluations and provide feedback to staff.
  • Customer Service
    • Ensure excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, customer satisfaction, and employee performance.
    • Analyze data to identify trends and areas for improvement.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
Working Conditions

The successful candidate will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. They will be required to handle heavy loads and work under pressure to meet sales targets and customer demands.

What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Professional Growth and Development