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Hotel Services Director

2 months ago


Blind River, Ontario, Canada AKSHAY INTERPRISE CORP Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at AKSHAY INTERPRISE CORP. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotel and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Leadership and Management
    • Co-ordinate activities with other departments to ensure seamless operations
    • Establish and implement work schedules and procedures to maximize efficiency
    • Supervise and train staff in job duties, safety procedures, and company policies
  • Guest Services
    • Assist guests with special needs and provide exceptional customer service
    • Co-ordinate and assign work to ensure that guest requests are met
  • Operations and Maintenance
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity
    • Requisition materials and supplies as needed
  • Reporting and Analysis
    • Prepare and submit reports on hotel operations and guest feedback
    • Analyze data to identify areas for improvement and implement changes
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a similar role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks
    • Strong analytical and problem-solving skills
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Standing for extended periods
  • Physical Demands
    • Ability to work in a standing position for long periods
Personal Suitability
  • Personal Qualities
    • Accurate and reliable
    • Client-focused and dependable
    • Efficient interpersonal skills and excellent communication
  • Work Style
    • Flexible and adaptable
    • Initiative and judgment
    • Organized and a team player