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Quality Improvement Specialist

2 months ago


Penticton, British Columbia, Canada Interior Health Authority Full time
Position Overview:

Interior Health is seeking a dedicated full-time Improvement Consultant who is passionate about transforming healthcare practices.

This role offers flexibility in location within the South Okanagan region.



What We Provide:

  • Competitive salary package
  • Opportunities for career advancement
  • Fully funded training and educational programs
  • Paid vacation
  • Medical Service Plan coverage
  • Employer-covered insurance premiums
  • Comprehensive Health & Dental benefits
  • Support for work-life balance
  • Potential eligibility for MPP contributions, if previously enrolled

The salary range for this position is $88,990 to $127,923, determined by qualifications and experience.


Impact Creation:

The Improvement Consultant will provide leadership and expertise, including coaching, facilitation, and education in quality improvement methodologies, supported by Interior Health.

This role promotes the integration and standardization of evidence-based practices, aligning with the Quality and Patient Safety Strategic Plan.

As a vital member of the Interior Health Quality and Patient Safety program, the Improvement Consultant collaborates with healthcare leaders, managers, and physicians to lead and evaluate improvement initiatives aimed at enhancing care quality, service utilization, safety, and risk management.



Key Responsibilities:

  • Enhancing capacity through education and training in quality methodologies, including lean management and quality system development.
  • Supporting the development and implementation of best practices for quality improvement across the organization.
  • Participating in serious incident reviews, providing reports, and recommending actions based on investigations.

In alignment with Occupational Health & Safety policies, employees must adhere to safety procedures and report any hazards or incidents immediately.


Areas of Focus:

  • Providing leadership to foster a culture of continuous quality improvement.
  • Facilitating the integration of measurable quality improvement initiatives, aligning efforts with IHA quality service teams.
  • Collaborating with leaders and staff to offer quality management expertise in planning and evaluating quality initiatives.
  • Leading the integration of accreditation principles with local initiatives and coaching teams in self-assessment and survey preparation.
  • Delivering education on Lean principles, change management, and facilitation skills to support individual development.
  • Applying Lean methodologies to execute process improvement initiatives across various clinical and corporate settings.

Interior Health is committed to creating a positive work environment where employees find fulfillment in their roles and enjoy their workplace.

We honor our commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), ensuring preferential consideration for qualified Indigenous applicants.