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Food Services Supervisor

3 months ago


Markham, Ontario, Canada Real Fruit Bubble Tea INC. Full time
Position Overview

The Food Services Supervisor plays a crucial role in ensuring the smooth operation of our culinary team at Real Fruit Bubble Tea INC. This position requires a dedicated individual who can effectively manage staff and maintain high standards of food quality and service.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of food preparation personnel.
  • Training: Instruct staff on job responsibilities, sanitation practices, and safety protocols.
  • Resource Estimation: Assess and estimate the necessary ingredients and supplies for meal preparation.
  • Recruitment: Hire and onboard new food service staff.
  • Quality Assurance: Ensure that all food and service meet established quality control standards.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste.
  • Reporting: Prepare and submit necessary reports regarding operations.
  • Scheduling: Develop and manage work schedules for the team.
Work Environment

The position is set in a fast-paced restaurant environment that may be noisy and wet. The supervisor will need to work under pressure and meet tight deadlines while paying close attention to detail.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
  • Experience: A minimum of 1 year and less than 2 years of relevant experience in food services.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented environment.
Work Conditions

This is a permanent position requiring 35 to 40 hours of work per week, with a focus on maintaining a high standard of service in a dynamic setting.