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Logistics Project Specialist

2 months ago

Montreal, Quebec, Canada DSV Full time

About the Role:

We are seeking a highly skilled Logistics Project Specialist to join our team at DSV. As a key member of our operations team, you will be responsible for coordinating and executing logistics projects with precision and attention to detail.

Key Responsibilities:

  • Prepare, verify, and monitor all project-related documentation and enter information into CW1 in a timely and accurate manner.
  • Assist suppliers in completing export formalities such as AES, B13, as needed and in accordance with established company directives.
  • Track and monitor air, sea, and land shipments online and provide timely updates to overseas partners and stakeholders, and update systems accordingly.
  • Prepare SOPs and follow up with overseas clients regarding compliance with IRC regulations.
  • Communicate effectively with all stakeholders and ensure proper tracking of shipments.
  • Ensure compliance and proper management of shipment status and documentation throughout the entire shipment cycle (from reservation to final delivery).
  • Establish and maintain good relationships with overseas partners, clients, colleagues, and management.
  • Monitor and respond promptly to all incoming communications (clients and other national and overseas business partners).
  • Accurate and timely billing in accordance with established standards.
  • Provide assistance as needed to improve products and services.
  • Other tasks and responsibilities assigned by the immediate supervisor from time to time.

Quality, Health & Safety:

  • Support the company's commitment to ISO 9001 and ISO 45001 certification in Montreal.
  • Perform assigned tasks to ensure DSV achieves its quality, health, safety, and environmental objectives and complies with all requirements as stated in the Quality, Health, Safety, and Environment Policy.
  • It is the responsibility of all personnel to ensure that their daily activities adhere to sustainability, health, and safety, thereby reducing environmental impact, supporting communities in which we work, and reducing workplace incidents.

Qualifications:

  • Studies in logistics, supply chain management, international transportation, or a related field.
  • Minimum 2-5 years of experience in the industry.
  • Experience with all modes of transportation (air, sea, land) and knowledge of oversized shipment handling.
  • CIFFA certification, an asset.
  • Project experience, an asset.
  • Dangerous Goods certification, an asset.

Skills and Competencies:

  • Proficiency in French and English, both written and spoken.
  • Ability to create engagement and active listening.
  • Customer service-oriented and able to resolve client complaints.
  • Excellent interpersonal skills, able to build professional relationships internally and externally.
  • Strong problem-solving and analytical skills.
  • Ability to work in a multitasking environment, plan, prioritize, and manage time effectively to meet objectives and achieve results.
  • Both a team builder and a team player.
  • Excellent organizational and time management skills.
  • Authentic, approachable, open, and honest.
  • Understanding of business principles and language, including basic finance and profitability principles.
  • Business administration skills.
  • Excellent sales and negotiation skills.
  • Acts as a role model for DSV values and adheres to the Code of Conduct.

Linguistic and IT Knowledge:

  • French and English are the primary languages for this position, other languages may be required in other locations.
  • Ability to communicate effectively in a diverse, multicultural environment.
  • In-depth knowledge of Microsoft Office Suite.
  • Experience with CargoWise, an asset.

Physical Demands:

  • Prolonged periods of sitting or standing at a workstation working on a computer.
  • Occasional travel may be required.
  • Regular working hours apply to this position; occasionally working beyond these hours may be necessary based on operational needs.