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HVAC Sales Specialist

3 months ago

Victoria, British Columbia, Canada TalentSphere Staffing Solutions Full time
Company Overview

TalentSphere Staffing Solutions collaborates with a leading manufacturer and distributor in the HVAC industry across North America. Our client boasts one of the most extensive product offerings available and is seeking a dedicated HVAC Sales Representative to enhance their operations.

Position Overview

The HVAC Sales Representative will oversee a variety of projects, engaging in both Inside and Outside Sales responsibilities. The ideal candidate will possess strong skills in quoting, proposal preparation, order processing, and troubleshooting. Effective communication, self-motivation, and a commitment to continuous learning are essential. The ability to adapt to shifting priorities and respond promptly is also required.

Key Responsibilities
  • Negotiate contracts and maintain awareness of market trends.
  • Provide insights to the Estimating team regarding bids and pricing, including workload forecasts for managed projects.
  • Assist engineers with product selection and project layout.
  • Review purchase orders and bid documents to maximize profitability.
  • Prepare PBY files for the support team to facilitate submittals.
  • Create submittals in the absence of the Project Manager or support team.
  • Assist with Technical Submittals for the support team.
  • Process customer orders in the absence of the support team after receiving approved submittals.
  • Manage and process Change Orders and Site Instructions, including pricing adjustments.
  • Resolve discrepancies with customers or site contacts regarding orders.
  • Track orders and deliveries, providing estimated arrival times to customers.
  • Notify customers upon order arrival and coordinate delivery if necessary.
  • Complete project closeouts, ensuring full invoicing and submission of maintenance documentation.
  • Provide quotes for jobs not listed on bid boards, including email requests.
  • Enter quotes with appropriate product codes as per the Branch's Handbook.
  • Train staff on all aspects of the sales process to maintain expected service levels.
  • Deliver exceptional customer service with a focus on a Customer First approach.
  • Continuously enhance service quality to meet client expectations while minimizing costs and strengthening the company's competitive edge.
  • Ensure adequate service levels and conduct reviews to identify causes, effects, and necessary corrective actions.
  • Engage in self-education and attend manufacturer training sessions to stay updated on product developments and software tools.
  • Build and maintain sustainable customer relationships through open communication.
  • Represent the company at site meetings as required.
  • Assist with customer events as needed, including open houses and lunches.
  • Perform additional duties as assigned by management.
Qualifications
  • Minimum of 5 years of experience in a similar role.
  • Proven leadership capabilities.
  • Excellent verbal and written communication skills.
  • Self-motivated, creative, and resourceful.
  • Positive, energetic, and enthusiastic attitude.
  • Professional demeanor in business settings.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Able to multitask, prioritize, and manage time effectively.
  • Strong problem-solving skills.
  • Ability to work independently under pressure.
  • Strong work ethic, guided by integrity and mutual respect.
Benefits

This role offers the opportunity to advance your career with a respected industry leader in North America. The company fosters a culture centered on teamwork and customer service, investing in the long-term success of its employees. A competitive compensation package, including a pension plan and comprehensive benefits, is provided.