Exams Coordinator

1 month ago

Ottawa, Ontario, Canada British Council Full time
Job Title: Exams Coordinator

We are seeking a highly organized and detail-oriented Exams Coordinator to join our team at the British Council. As an Exams Coordinator, you will play a critical role in ensuring the smooth delivery of exams and related services.

Key Responsibilities:
  • Coordinate the planning and delivery of exams, including the selection of suitable venues and the management of confidential materials.
  • Ensure the proper procedures and documentation are followed when handling exam materials and results.
  • Act as the main point of contact for venues and test day staff, providing support and guidance as needed.
  • Manage the reconciliation of stock and ensure that all exam materials are accounted for.
  • Plan and coordinate the transportation of exam materials and resources to exam venues.
  • Ensure that all exam results are input into the awarding bodies' platforms and that all exam scripts are scanned and/or delivered to awarding bodies.
  • Conduct checks on processes, customer journey, and test delivery quality, including venue audits and venue staff monitoring.
Requirements:
  • Relevant work experience in a business development/sales role.
  • Experience of working in a compliant and regulated environment.
  • Market research skills.
  • Building and maintaining stakeholder relationships.
Desirable:
  • Contract management experience.
  • Experience of working with regulatory bodies.
  • Understanding of the country educational sector.
Language Skills:
  • Italian language skills to the CEF C1 level.
  • English language skills to the CEF C1 level.

Equality, Diversity, and Inclusion (EDI) Statement: The British Council is an inclusive and diverse employer. We welcome applications from all qualified candidates, regardless of their background, culture, or identity. We are committed to creating a workplace that is free from discrimination and harassment, and where everyone feels valued, respected, and supported.

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