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Food Services Supervisor

3 months ago

Markham, Ontario, Canada Real Fruit Bubble Tea INC. Full time
Position Overview

The role of the Food Services Supervisor at Real Fruit Bubble Tea INC. is crucial in ensuring the smooth operation of our culinary team. This position involves overseeing daily activities and maintaining high standards of food quality and service.

Educational Requirements
  • Completion of a college, CEGEP, or equivalent non-university program lasting 1 to 2 years.
Work Environment
  • Fast-paced and dynamic.
  • May involve exposure to noisy and wet conditions.
Work Setting
  • Primarily within a restaurant environment.
Key Responsibilities
  • Develop and implement methods to achieve work schedules.
  • Supervise and coordinate the activities of staff engaged in food preparation and portioning.
  • Provide training to staff regarding job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit food service personnel.
  • Ensure food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit operational reports.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities
  • Oversee a team of 3-4 staff members.
Work Conditions and Physical Requirements
  • Ability to work in a fast-paced environment.
  • Capability to work under pressure and meet tight deadlines.
  • Strong attention to detail is essential.
Personal Attributes
  • Client-focused with a strong commitment to service.
  • Possess efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Demonstrate flexibility and adaptability.
  • Team-oriented mindset.
Experience Requirements
  • 1 to less than 2 years of relevant experience.
  • Permanent position.
  • Working language: English.
  • Work hours: 35 to 40 hours per week.