Current jobs related to Milwaukee Service Center Operations Manager - Québec, Quebec - Techtronic Industries

  • Regional Manager East

    3 weeks ago

    Québec, Quebec, Canada Techtronic Industries Full time

    What You Will DoAs a Regional Manager East, you will be responsible for leading a team of professionals in providing exceptional customer service and ensuring the smooth operation of our service centers. Your key responsibilities will include:React to Changing Situations: Provide immediate and clear guidance to the team in response to changing...

  • Service Center Manager

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    About the Role:We are seeking a highly motivated and experienced Service Center Manager to join our team at Belron Canada. As a Service Center Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and achieve business results.Your Key Responsibilities:Lead a team of Service Center staff to achieve sales...

  • Service Center Manager

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    About the Role:We are seeking a highly motivated and experienced Service Center Manager to join our team at Belron Canada. As a Service Center Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and achieve business results.Your Key Responsibilities:Lead a team of Service Center staff to achieve sales...

  • Service Center Director

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    Transforming the Automotive Glass IndustryAt Belron Canada, we're committed to developing our people and investing in the latest technology to deliver exceptional customer experiences. As a Service Center Manager, you'll play a key role in driving our success by leading a collaborative team and making a real difference in the lives of our customers.Your Key...

  • Service Center Director

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    Transforming the Automotive Glass IndustryAt Belron Canada, we're committed to developing our people and investing in the latest technology to deliver exceptional customer experiences. As a Service Center Manager, you'll play a key role in driving our success by leading a collaborative team and making a real difference in the lives of our customers.Your Key...

  • Glass Technology Service Center Lead

    4 days ago

    Québec, Quebec, Canada Belron Canada Full time

    Leading the Way in Automotive Glass TechnologyWe are looking for a Service Center Manager to lead our team in delivering exceptional customer experiences and driving business growth. As a key member of our leadership team, you will be responsible for the day-to-day operations of your Service Center, ensuring seamless delivery of our services to...

  • Service Center Director

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    Transforming the Automotive Glass IndustryAt Belron Canada, we're committed to developing our people and investing in the latest technology to deliver exceptional customer experiences. As a Service Center Manager, you'll play a key role in driving our success by leading a collaborative team and making a real difference in the lives of our customers.Your Key...

  • Service Center Director

    1 month ago

    Québec, Quebec, Canada Belron Canada Full time

    Transforming the Automotive Glass IndustryAt Belron Canada, we're committed to developing our people and investing in the latest technology to deliver exceptional customer experiences. As a Service Center Manager, you'll play a key role in driving our success by leading a collaborative team and making a real difference in the lives of our customers.Your Key...

  • Distribution Center Coordinator

    1 month ago

    Québec, Quebec, Canada EightSix Network Full time

    Job Title: Distribution Center AssistantOverview:Tenaquip is a leading Canadian company in the industrial marketplace, transforming procurement processes to achieve efficiencies, savings, and better control over total spend. As a Distribution Center Assistant, you will play a crucial role in supporting our three distribution centers in Montreal, Vancouver,...

  • Distribution Center Coordinator

    1 month ago

    Québec, Quebec, Canada EightSix Network Full time

    Job Title: Distribution Center AssistantOverview:Tenaquip is a leading Canadian company in the industrial marketplace, transforming procurement processes to achieve efficiencies, savings, and better control over total spend. As a Distribution Center Assistant, you will play a crucial role in supporting our three distribution centers in Montreal, Vancouver,...

  • School or Center Administrator

    2 days ago

    Québec, Quebec, Canada Central Québec School Board Full time

    Job SummaryWe are seeking a highly organized and detail-oriented School or Center Secretary to join our team at the Central Québec School Board.About the RoleThe successful candidate will be responsible for ensuring the smooth operation of the school or center by coordinating administrative tasks, planning and organizing secretarial work, and providing...

  • Distribution Center Coordinator

    4 weeks ago

    Québec, Quebec, Canada EightSix Network Full time

    About the RoleTenaquip is a leading Canadian company in the industrial marketplace, transforming procurement processes to achieve efficiencies, savings, and better control over total spend.Key ResponsibilitiesAssist in administrative tasks for three distribution centers (Montreal, Vancouver, Edmonton)Maintain and oversee scheduling for distribution center...

  • Operations Manager

    2 months ago

    Québec, Quebec, Canada CB Canada Full time

    Job Summary:This position is responsible for coordinating logistics and operations for CB Canada. The ideal candidate will have a strong background in supply chain management and be able to effectively communicate with teams to ensure seamless delivery of services.Key Responsibilities:Dispatch drivers and agents for pickups, deliveries, and other...

  • Operations Manager

    2 months ago

    Québec, Quebec, Canada CB Canada Full time

    Job Summary:This position is responsible for coordinating logistics and operations for CB Canada. The ideal candidate will have a strong background in supply chain management and be able to effectively communicate with teams to ensure seamless delivery of services.Key Responsibilities:Dispatch drivers and agents for pickups, deliveries, and other...

  • Logistics Operations Manager

    4 weeks ago

    Québec, Quebec, Canada Intelcom Full time

    Accelerate Your Career with IntelcomAbout the RoleWe are seeking a skilled Logistics Operations Manager to join our team at Intelcom, a leading last-mile carrier in the e-commerce sector. As a key member of our operations team, you will play a critical role in driving our business forward and delivering exceptional results.Key ResponsibilitiesCollaborate...

  • Business Center Practice Leader

    4 weeks ago

    Québec, Quebec, Canada Stantec Full time

    Join Stantec's Team as a Business Center Practice LeaderWe are seeking a highly skilled Business Center Practice Leader to join our team at Stantec. As a key member of our Environmental Services team, you will be responsible for leading our business center practice and driving sustainable projects forward.Key Responsibilities:Lead our business center...

  • Executive Assistant

    3 weeks ago

    Québec, Quebec, Canada EightSix Network Full time

    About the Role:An exciting opportunity has arisen for an Executive Assistant to join our Customer Experience Center team. As a key member of our team, you will provide administrative support to our senior executives, ensuring seamless day-to-day operations and effective management of tasks.Key Responsibilities:Coordinate schedules and emails for senior...

  • Director of Operations

    1 month ago

    Québec, Quebec, Canada Intelcom Full time

    Unlock Your Potential with IntelcomAbout the RoleWe are seeking a highly skilled and experienced Director of Operations to join our team at Intelcom. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our delivery centers across Canada.Key ResponsibilitiesCollaborate with the Regional Operations...

  • Director of Operations

    1 month ago

    Québec, Quebec, Canada Intelcom Full time

    Unlock Your Potential with IntelcomAbout the RoleWe are seeking a highly skilled and experienced Director of Operations to join our team at Intelcom. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our delivery centers across Canada.Key ResponsibilitiesCollaborate with the Regional Operations...

  • General Supervisor

    4 weeks ago

    Québec, Quebec, Canada General Motors Full time

    Job DescriptionThe successful candidate will lead in executing the business operational plan for the Montreal PDC, fostering an atmosphere of integrity, accountability, teamwork, and cooperation. They will supervise a small to medium group of salary and hourly employees engaged in parts distribution operations, effectively coordinating staffing requirements...

Milwaukee Service Center Operations Manager

3 months ago

Québec, Quebec, Canada Techtronic Industries Full time

At Techtronic Industries, we value our people and foster a vibrant workplace culture.

Position Overview

TITLE: Authorized Service Center Manager – Eastern Region
REPORTS TO: Director of Product Service
DEPARTMENT: Product Service
LEVEL: L4
LOCATION: Remote

Role Summary:

We are looking for a proactive and skilled professional to manage all authorized third-party service facilities responsible for the repair of Milwaukee Power Tools in Eastern Canada.

As the Authorized Service Center (ASC) Manager within the Product Service division, you will serve as the primary liaison for Milwaukee Tools, overseeing relationships with our ASC partners. Your focus will be on ensuring top-notch repair quality, streamlining their operational processes, and achieving optimal customer satisfaction for Milwaukee Tool users. This role provides the opportunity to manage comprehensive business interactions with our ASC partners in Eastern Canada and to cultivate a network of service branches that complement our Factory Service Network.

Your contributions will enhance the Milwaukee Product Service framework across Canada, ensuring partnerships with accounts that uphold and surpass the service standards expected by Milwaukee Tool and our customers.

Key Responsibilities:

  • Oversee account management and strategic direction with all ASC partners.
  • Provide both in-person and remote assistance to all ASCs in your designated area.
  • Foster relationships within ASC organizations across all management levels and staff.
  • Gain a thorough understanding of ASC requirements and expectations from Milwaukee as a manufacturer, collecting direct feedback and implementing solutions that position Milwaukee favorably against competitors.
  • Develop a comprehensive partnership program for existing ASC partners that adds value to their operations and enhances their experience with Milwaukee.
  • Identify ASC partners that can broaden our service reach into remote areas lacking access to Factory Service Centers.
  • Ensure uniformity in ASC repair quality, turnaround times, and overall customer satisfaction in alignment with Milwaukee Tool service standards.
  • Continuously evaluate which ASCs are strategically beneficial and take necessary actions accordingly.
  • Understand the repair capabilities of all ASCs and assist in coordinating essential parts inventory, tool fixtures, and equipment required for specialized repairs.
  • Keep the organization informed about competitive trends.
  • Ensure ASCs have the necessary resources, fixtures, parts inventory, and training to perform repairs safely, with the highest quality, and in the shortest time possible.

Candidate Profile:

  • A strong multi-tasker capable of prioritizing tasks to meet business objectives in a dynamic environment.
  • Results-driven individual with a commitment to continuous improvement and a keen attention to detail.
  • Passionate about excellence, executing tasks with integrity and accountability.
  • Collaborative with distributor partners and internal teams, possessing excellent verbal and written communication skills.
  • Proactive problem-solver with solid analytical skills, optimizing resources to achieve objectives.
  • Independent self-starter motivated to excel both individually and as part of a team, striving to elevate Milwaukee as a premier brand in your region.

Qualifications:

  • Bachelor's degree or equivalent experience.
  • 3+ years of experience in sales and account management.
  • Proficient in Microsoft Office applications.
  • Strong business communication skills with a broad understanding of the power tool market.
  • Bilingual, fluent in both English and French.
  • Valid driver's license and passport required.
  • Willingness to travel extensively.

Benefits:

  • Competitive base salary and bonus structure.
  • Company-provided iPhone and laptop.
  • Comprehensive health benefits, including vision and dental care, wellness programs, and more.
  • Registered Retirement Savings Plan with employer matching contributions.