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Sales Team Lead

2 months ago

Nanaimo, British Columbia, Canada Island Home Furniture Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at Island Home Furniture. As a Sales Team Lead, you will be responsible for supervising a team of sales staff and ensuring that they are providing excellent customer service.

Key Responsibilities
  • Supervise and Train Sales Staff: Lead and motivate a team of sales staff to achieve sales targets and provide exceptional customer service.
  • Merchandise Management: Oversee the inventory and merchandise management process to ensure that the store is well-stocked and visually appealing.
  • Customer Service: Ensure that customers receive a high level of service and that their needs are met.
  • Reporting and Analysis: Prepare and analyze sales reports to identify trends and areas for improvement.
  • Store Operations: Assist with the day-to-day operations of the store, including opening and closing procedures.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years of experience in a retail sales environment
  • Language: English
  • Work Schedule: 35 to 40 hours per week
Personal Qualities
  • Client Focus: Excellent customer service skills and a focus on meeting customer needs.
  • Communication: Excellent oral communication skills and the ability to work effectively with a team.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Reliability: Reliable and trustworthy, with a strong work ethic.
  • Team Player: Ability to work effectively as part of a team and contribute to a positive and productive work environment.