Sales Team Lead

5 days ago

Nanaimo, British Columbia, Canada Island Home Furniture Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at Island Home Furniture. As a Sales Team Lead, you will be responsible for supervising a team of sales staff and ensuring that they are providing excellent customer service.

Key Responsibilities
  • Supervise and Train Sales Staff: Lead and motivate a team of sales staff to achieve sales targets and provide exceptional customer service.
  • Merchandise Management: Oversee the ordering and inventory of merchandise to ensure that the store is well-stocked and that sales targets are met.
  • Customer Service: Ensure that customers receive excellent service and that their needs are met.
  • Store Operations: Assist with the day-to-day operations of the store, including opening and closing procedures.
  • Reporting and Analysis: Prepare and analyze sales reports to identify trends and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail sales environment
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong understanding of sales and customer service principles.
Work Environment

The Sales Team Lead will work in a fast-paced retail environment, interacting with customers and staff on a daily basis. The ideal candidate will be able to work independently and as part of a team, and will be able to adapt to changing priorities and deadlines.

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