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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K Operating Agency. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities- Supervise and Manage Staff: Supervise and manage a team of sales workers, including assigning duties, providing guidance and support, and conducting performance reviews.
- Merchandise Management: Order and receive merchandise, authorize payments, and maintain inventory levels to ensure that the store is well-stocked and visually appealing.
- Customer Service: Provide excellent customer service, resolve customer complaints, and ensure that customer needs are met.
- Store Operations: Establish work schedules, prepare reports on sales volumes and personnel matters, and oversee payroll administration.
- Inventory Management: Organize and maintain inventory, including receiving and stocking merchandise, and conducting inventory counts.
- Store Maintenance: Ensure that the store is clean and well-maintained, including performing daily cleaning tasks and maintaining equipment.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a retail environment.
- Language: English.
- Work Hours: 32 to 40 hours per week.
The Retail Store Supervisor will work in a fast-paced retail environment, with tight deadlines and a high level of customer interaction. The ideal candidate will be able to work under pressure, multitask, and maintain a high level of accuracy and attention to detail.
Personal Suitability- Accurate: Ability to accurately complete tasks and maintain records.
- Client Focus: Ability to provide excellent customer service and meet customer needs.
- Efficient Interpersonal Skills: Ability to communicate effectively with staff, customers, and management.
- Excellent Oral Communication: Ability to communicate effectively with staff, customers, and management.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Ability to prioritize tasks and maintain a high level of organization.
- Reliability: Ability to maintain a high level of reliability and follow through on commitments.
- Team Player: Ability to work effectively as part of a team.
- Dependability: Ability to maintain a high level of dependability and follow through on commitments.
- Excellent Written Communication: Ability to communicate effectively in writing.
- Initiative: Ability to take initiative and proactively address issues.
- Judgement: Ability to make sound judgements and decisions.
- Ability to Multitask: Ability to multitask and prioritize tasks effectively.
