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Food Service Operations Manager

2 months ago


Gananoque, Ontario, Canada JCH COFFEE CORPORATION Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at JCH COFFEE CORPORATION. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our café, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and timely manner.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance to help them develop their skills and knowledge.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a prompt and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service or hospitality role
  • Language: English
Work Environment

This is a fast-paced environment with tight deadlines, and you will be required to work under pressure to meet customer demands. You will also be required to maintain a high level of physical fitness, as you will be on your feet for most of your shift.

Benefits
  • Dental Plan: We offer a comprehensive dental plan to ensure that you and your family have access to quality dental care.
  • Health Care Plan: We offer a comprehensive health care plan to ensure that you and your family have access to quality medical care.
  • Life Insurance: We offer a comprehensive life insurance plan to ensure that your loved ones are protected in the event of your passing.