Food Service Team Lead

4 weeks ago


Vernon, British Columbia, Canada BC Ltd. oa Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at BC Ltd. o/a Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Prepare budget and cost estimates to optimize food service operations.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
Requirements:
  • 1 year to less than 2 years of experience in a food service supervisory role.
  • Excellent communication and interpersonal skills to effectively lead and motivate staff.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Knowledge of food safety and sanitation procedures.
  • Flexibility to work varying shifts, including evenings and weekends.
What We Offer:
  • Dental plan and vision care benefits.
  • Permanent employment with opportunities for career growth and development.
  • 30 to 40 hours of work per week in a dynamic and supportive team environment.
Language:

English is the primary language of communication in this role.



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