Retail Operations Leader

3 weeks ago

Québec, Quebec, Canada VF Corporation Full time

VF Corporation is seeking a passionate and driven Retail Operations Leader to join our dynamic team. As a key member of our retail leadership, you will play a vital role in driving sales performance, fostering a positive customer experience, and cultivating a high-performing team environment.

We are a global family committed to creating an inclusive and supportive workplace where individuality is celebrated, equal opportunities thrive, and everyone is empowered to reach their full potential. By joining our family, you will be immersed in a collaborative culture with incredibly supportive people who share a passion for what they do.

How You Will Make a Difference
  • Maximize store sales by achieving ambitious sales goals and meticulously monitoring progress against key performance indicators.
  • Inspire and embody a customer-centric mindset, demonstrating exceptional selling behaviors through genuine interactions with customers that serve as a model for the entire team.
  • Collaborate closely with the Store Manager to build a strong network, attract, recruit, and interview top talent who align with our values.
  • Provide direct coaching, feedback, training, and supervision to associates, ensuring adherence to company policies and procedures while fostering a culture of excellence.
  • Communicate effectively, providing clear training and coaching to set expectations for customer engagement, store policies and procedures, and team cohesion.
  • Actively contribute to expense management strategies that optimize sales and profitability.
  • Cultivate a productive environment by equipping the store team with the knowledge and skills necessary to achieve sales targets and deliver exceptional customer experiences.
Skills for Success

What You Bring:

  • 3+ years of proven experience in retail management, demonstrating a track record of success in driving results through teams.
  • A strong ability to meet business objectives by motivating and guiding store teams towards achieving ambitious goals.
  • Flexibility to work a variety of shifts, including weekends, evenings, and holidays, to meet the needs of the business.
  • Proven expertise in coaching and motivating teams to excel in sales and profitability.
  • Excellent communication skills, both written and verbal, enabling clear and effective interactions with team members and customers.
  • A solution-oriented mindset, capable of identifying challenges and implementing effective solutions.
  • The ability to thrive in a fast-paced environment, adapting quickly to changing priorities.
  • While formal education is valued, your experience and professional achievements are paramount to us.

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