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Lead Cloud Operations Engineer

3 months ago

Ottawa, Ontario, Canada Entrust Limited Full time

About Entrust Limited

Entrust Limited specializes in providing advanced technologies and expertise to government entities, corporations, and financial organizations across over 150 nations, ensuring the safety and security of citizens, employees, and consumers.


Diversity and Inclusion Commitment

We are dedicated to fostering an environment where diversity and inclusion are paramount, ensuring that the diverse voices within our communities are acknowledged and valued.

Our initiatives range from unconscious bias training for leadership to global affinity groups that promote connections within and across our organization. Entrust encourages all individuals to embrace their authentic selves and respect one another.


Role Overview

The IFI Cloud Service encompasses a comprehensive suite of components, including web services, application servers, and databases. The Lead Cloud Operations Engineer will oversee the deployment and maintenance of IFIaaS applications within Hybrid Cloud settings.


Key Responsibilities

  • Manage the functional oversight of all IFIaaS cloud environments, applications, and networks.
  • Scope projects and resolve application and network challenges.
  • Implement and support a hybrid cloud infrastructure utilizing Microsoft Azure and on-premise solutions.
  • Contribute to the design and deployment of IFIaaS service initiatives, taking a leadership role when necessary.
  • Engage with the service operations center to proactively analyze data, ensuring optimal uptime and service quality.
  • Enhance system performance and reliability through software improvements and automation opportunities.
  • Conduct incident analysis and problem resolution.
  • Perform data analysis to assess service quality and system scalability.


Integrity and Compliance

All activities must be conducted with complete integrity, adhering to the organization's policies, systems, practices, and programs.


Entrust values diversity and inclusion and is committed to cultivating a diverse workforce that brings a variety of perspectives and innovative ideas.