Restaurant Shift Manager

2 months ago


Calgary, Alberta, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that our guests receive an outstanding customer experience.

Key Responsibilities
  • Lead by Example: Inspire and motivate your team to deliver exceptional results and provide a warm and welcoming environment for guests.
  • Customer Focus: Ensure that every guest interaction is positive and that our high standards of quality and service are met.
  • Team Development: Provide training and coaching to team members to help them grow and develop in their roles.
  • Operational Excellence: Manage food and labor costs, maintain inventory levels, and ensure that all operational procedures are followed.
  • Problem-Solving: Anticipate and identify problems, and take corrective action to resolve them in a timely and effective manner.
Requirements
  • Previous Experience: Previous experience in a fast-food or restaurant environment, with a focus on customer service and team leadership.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Flexibility: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Physical Demands: Ability to lift 35 pounds and stand for long periods of time.
About Tim Hortons

Tim Hortons is a leading quick-service restaurant chain with a strong commitment to quality, customer service, and community involvement. We offer a competitive compensation package, opportunities for career growth and development, and a fun and dynamic work environment.



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