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IT Operations Specialist
2 months ago
The IT Operations Specialist is accountable for providing subject matter expertise and administration of a specialized function. As a member of SaskPower's management team, this position is responsible for acting as a central point of contact in the management and administration of strategic and operational functions, providing expert advice and direction that aligns with departmental and corporate goals and objectives.
This position is also expected to participate in an after-hours on-call rotation.
Key Accountabilities:- Plan, research, develop, evaluate, and implement processes, policies, and procedures utilized for the development of strategies and business initiatives that address the organization's requirements.
- Act as a subject matter expert in a specialized function to develop, implement, coach, and assist management staff in the administration and interpretation of corporate policies; providing advice that is appropriate, practical, and consistent with relevant legislation, regulations, laws, and/or industry standards.
- Identify new business solutions and operational efficiencies, while providing recommendations that have a significant impact on SaskPower's business operations and strategies.
- Lead and/or participate in cross-functional projects to provide functional expertise for corporate and departmental strategic planning initiatives.
- Represent the department and prepare and present material to internal and external audiences as required.
- Maintain knowledge of industry developments and best practices related to the area of specialization and adapt them to SaskPower's operational environment.
- Provide leadership and direction to project teams and/or assigned staff as required.
- Degree in Computer Science, Business Administration, or other related equivalent.
- TOGAF and ITIL certification(s) would be considered an asset.
- Five (5) years of related experience in IT infrastructure and applications.
- Team player with the ability to build and maintain strategic relationships both internal and external to SaskPower.
- Results-oriented thinker, with the ability to manage and provide advice regarding complex and confidential issues with sensitivity and professionalism.
- Excellent analytical, research, and problem-solving skills.
- Excellent oral and written communication skills.
- Ability to work and manage in a changing environment.
- Excellent facilitation, project management, and decision-making skills.
- Ability to foster a culture focused on safety, innovation, and teamwork.
- Demonstrated skill in SaskPower's competencies.
- Must have a continuing record of professional development.