Automotive Sales Representative

4 days ago

Duncan, Canada AutoCanada Full time
About the Role

We are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at AutoCanada. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and meeting sales targets.

Responsibilities
  • Meet and greet customers, presenting a professional and welcoming environment that supports automotive sales.
  • Answer questions about new and used cars, vehicle performance, and financing options, acting as a subject matter expert.
  • Employ strong communication and interpersonal skills to build rapport with customers and finalize payment terms.
  • Maintain an up-to-date customer database to drive current and future automotive sales.
  • Present new and used cars through test drives, demonstrations, and dealership walk-throughs.
  • Utilize negotiation skills to carry out the sales process, following dealership standards and policies.
  • Send emails and make calls to prospective buyers to ensure a full calendar and meet productivity goals.
  • Follow up with previously sold clients to earn repeat and referral business, maintaining the highest customer satisfaction standards.
  • Stay current on required dealer group and manufacturer training.
Qualifications
  • Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
  • Possession of authorized documentation required to gain employment, including a current, valid CA-issued Driver's License.
  • Must submit to and pass a pre-employment background and MVR screen prior to employment.
  • Open availability to work days, evenings, weekends, and some holidays, with a focus on customer satisfaction.
  • High school diploma or equivalent required, bachelor's degree preferred.
  • 3+ years of experience in a customer-facing role required, with experience in retail, sales, marketing, and customer service preferred.
  • Ability to meet the physical demands of the position, including standing, sitting, walking, bending, crouching, reaching, lifting, etc.
  • Excellent verbal and written communication skills, with the ability to construct professional and inviting emails and messages.
  • Competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives.
Compensation
  • Paid training for the first 3 months, earning while learning.
  • Competitive pay plan that pays on volume, with opportunities to earn monthly and quarterly spiffs from the dealership and OEM.
  • Yearly bonus opportunity based on overall store performance.

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