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Restaurant Assistant Manager

3 months ago

Terrebonne, Quebec, Canada Tim Hortons Full time

Overview:

We are seeking a dedicated assistant manager to support our restaurant operations. In this role, you will lead and inspire your team to deliver outstanding customer service. You will cultivate a respectful and collaborative atmosphere by fostering open communication and understanding among team members. Your expertise will enable you to train and mentor a diverse workforce, ensuring adherence to Tim Hortons' high operational standards.

Key Responsibilities:

  • Oversee and coordinate staff activities related to food preparation and service;
  • Assess and procure necessary ingredients and supplies;
  • Maintain accurate records of inventory, sales, and losses;
  • Train staff on their roles, hygiene practices, and safety protocols;
  • Ensure compliance with food quality and service standards;
  • Assist in the recruitment process for new team members when required.

Qualifications:

  • A genuine passion for customer service and creating memorable guest experiences;
  • Strong relationship-building skills with both guests and team members;
  • Solid operational background with a focus on efficiency;
  • Enthusiasm for coaching and mentoring, with the ability to delegate tasks effectively;
  • Willingness to take on the responsibilities associated with managing a restaurant;
  • Enjoyment of working in a diverse and dynamic team environment;
  • Ability to motivate others and drive high performance within the team.

Benefits:

  • Scholarship opportunities;
  • Fast-paced working environment;
  • Potential for career growth;
  • Opportunities for internal advancement;
  • Be part of a company that values its employees.
Minimum of 6 months to 1 year of experience in customer service is required. Previous supervisory experience is advantageous. Strong communication and interpersonal skills are essential.