Assistant Store Manager

7 days ago

Fort McMurray, Canada Genuine Canadian Corporation Full time

About Genuine Canadian Corporation

Genuine Canadian Corporation is a leading North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team.

Job Summary

We're seeking a highly motivated and customer-focused Assistant Store Manager to join our team. As an Assistant Store Manager, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our new baby essentials, and helping prepare them for the first day of school and all the big and little moments on their parenting journey.

Key Responsibilities

  • Execute workforce management to ensure a genuine customer focus on the sales floor
  • Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omnichannel experience while coaching others to success
  • Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
  • Recognize exceptional performance and redirect employees when needed
  • Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
  • Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
  • Build customer loyalty through Company-sponsored programs
  • Reduce loss through a consistent level of customer service, education, and operational controls

Requirements

  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • Demonstrated leadership, supervisory, and customer engagement skills
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • Minimum of 1 year of retail or related management experience
  • A high school diploma

What We Offer

  • Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
  • Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more
  • The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Genuine Canadian Corporation.

Equal Opportunity Employer

Genuine Canadian Corporation is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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