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Retail Store Manager

2 months ago


Fort McMurray, Canada Mac's Convenience Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Mac's Convenience Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of our sales team, ensuring that they are working effectively to meet our sales targets.
  • Customer Service: Ensure that our customers receive a high level of service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management: Organize and maintain our inventory, ensuring that we have the right products in stock at the right time.
  • Reporting and Analysis: Prepare regular reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations to improve our store's performance.
  • Staff Development: Hire, train, and develop our sales team, ensuring that they have the skills and knowledge they need to succeed in their roles.
  • Store Operations: Establish work schedules, authorize returns, and resolve any issues that may arise, including customer complaints and supply shortages.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 32 hours per week