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Customer Service Representative

2 months ago

Vancouver, British Columbia, Canada ONE WEST AUTO LTD. Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at ONE WEST AUTO LTD. as a Customer Service Representative.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Switchboard Operations: Operate the switchboard or telephone system, answering and directing calls, and taking messages as needed.
  • Administrative Tasks: Perform various administrative duties, including data entry, filing, and maintaining accurate records and logs.
  • Communication: Develop and maintain effective communication with colleagues, management, and clients, ensuring seamless coordination and collaboration.
  • Time Management: Prioritize tasks, manage time effectively, and meet deadlines to ensure efficient workflow and high-quality results.
Requirements
  • Education: College/CEGEP diploma or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent written and verbal communication skills, ability to multitask, and strong organizational skills.
  • Computer Skills: Proficient in MS Office, database software, and spreadsheet applications.
Benefits
  • Health Benefits: Comprehensive dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.