Motel Operations Manager

4 weeks ago


Terrace, Canada Bear Country Inn Full time
Motel Managing Supervisor Job Description

Bear Country Inn is seeking a highly organized and detail-oriented Motel Managing Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our motel, ensuring exceptional customer service, and maintaining a safe and welcoming environment for our guests.

Key Responsibilities:
  • Supervise and Coordinate Staff: Lead and manage a team of staff members, ensuring they are trained and equipped to provide excellent customer service and maintain the highest standards of cleanliness and maintenance.
  • Customer Service: Assist guests with special needs, respond to customer complaints, and resolve issues in a professional and courteous manner.
  • Operations Management: Coordinate and assign tasks, maintain the operation of computer systems and equipment, and arrange for repairs to ensure business continuity and customer satisfaction.
  • Staff Development: Hire, train, and develop staff members in job duties, safety procedures, and company policies.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a supervisory or management role, or equivalent experience.
Work Environment:

Our motel is a dynamic and fast-paced environment that requires a team player with excellent communication and organizational skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

What We Offer:
  • Permanent Full-Time Position: 30 hours per week.
  • English Language: English is the primary language spoken in the workplace.


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