Senior IT Infrastructure and Security Manager

1 month ago

Edmonton, Alberta, Canada Sterling Crane Canada Full time
Sterling Crane Canada Job Description

We are seeking a highly skilled Senior IT Infrastructure and Security Manager to oversee service delivery for companies in the US, Canada, and Australia. This is a technical working lead position that requires an individual with experience in managing global infrastructure and security programs.

Key Responsibilities:
  • Provide technical leadership to a global team responsible for infrastructure and security service delivery across multiple countries.
  • Collaborate and communicate with stakeholders, developers, and technical team members to deliver on business objectives, ensuring that project goals are met within scope, time, and budget.
  • Develop and maintain documentation for business processes, operational procedures, technical design, solution structure, and functional know-how.
  • Manage team projects and deliverables utilizing common project management frameworks and delivery methods, while ensuring team collaboration.
  • Lead, mentor, and manage a team of technical experts, providing guidance and coaching to ensure their growth and success.
  • Manage the technical scope of infrastructure and security service delivery, ensuring that solutions are scalable, secure, and aligned with industry standards.
  • Lead the design, development, and implementation of complex technical solutions, ensuring that they are robust, scalable, and secure.
  • Develop and manage budgets for infrastructure and security service delivery, ensuring that resources are allocated appropriately and that expenditures are in line with business objectives.
  • Ensure that infrastructure and security service delivery comply with relevant legal, regulatory, and industry standards.
  • Manage all infrastructure and monitoring tools to enable ideal performance and ensure that components of the disaster recovery infrastructure and technical plans are maintained.
  • Foster a culture of innovation and continuous improvement, encouraging team members to experiment, take risks, and challenge the status quo.
  • Provide expert knowledge and direction in IT infrastructure operations and controls, ensuring reliability of the servers and data storage.
  • Perform system administration for on-prem and cloud infrastructure resources – AD, Databases, IIS servers, Azure, Hyper-V, and VMware.
  • Forecast and manage budgets for the portfolio and ensure delivery within budgetary constraints.
  • Provide regular reporting to senior management on portfolio performance, risks, and opportunities.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 10 years of experience in IT infrastructure and security.
  • ~5+ years of experience in a management position with people leadership responsibilities.
  • ~ Experience working with managed service providers, SaaS services, and hosted solutions.
  • Solid analytical skills, experience solving practical issues and engaging cross-functional teams.
  • Ability to lead discussion with business stakeholders and suggest holistic solutions/improvements for both technical strategy and business processes.
  • Leads by example creative and innovative idea generation and influences decisions across different teams.
  • Ability to manage multiple initiatives of innovation and converge them all into common strategic objectives.

What We Offer:

  • Competitive compensation packages.
  • Flexible work arrangements.
  • Health and wellness benefits.
  • Retirement benefits.
  • Professional development opportunities.
  • Paid time off.
  • A fantastic work environment that promotes teamwork, safety, and a sense of community.

Location:

The ideal candidate will be based out of Edmonton or willing to relocate to Edmonton for a period of 2 years.

Travel:

International and/or domestic travel to operating sites and offices of Marmon Crane Services will be required on a quarterly basis.

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