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Food Service Manager

2 months ago

Campbell River, British Columbia, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Quality Control: Ensure that food and service meet quality control standards, prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and provide excellent oral communication skills to ensure customer satisfaction.
  • Team Management: Supervise and check assembly of trays, establish work schedules, and maintain a fast-paced environment.
Requirements:
  • 1 year to less than 2 years of experience in a food service environment.
  • Secondary (high) school graduation certificate.
  • Excellent oral communication skills and ability to work under pressure.
  • Client focus, efficient interpersonal skills, and flexibility.
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing excellent customer service. As a Food Service Supervisor, you will be required to work in a noisy and odour-filled environment, with a focus on maintaining a clean and safe workspace.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.