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Hearing Care Specialist

2 months ago

Selkirk, Manitoba, Canada Amplifon Full time

Job Opportunity: Hearing Care Professional

About Amplifon

Amplifon, a leading global hearing care company, is expanding its presence in the Canadian market. We are seeking a skilled Hearing Care Professional to join our team in Selkirk, MB.

About the Role:

  • As a Hearing Care Professional, you will play a critical role in delivering exceptional client care and empowering individuals to rediscover the emotions of sound.
  • You will be responsible for guiding clients through comprehensive hearing tests, interpreting test results, and selecting suitable hearing aid solutions.
  • You will counsel clients on the latest hearing aid technology and help them identify a hearing aid solution that best addresses their hearing needs and lifestyle.
  • You will build relationships with clients by providing a caring and personalized experience, continuous client care, and support.
  • You will remain current on the latest industry technology and trends to provide clients with ongoing hearing health education.
  • You will foster hearing healthcare awareness through community outreach and external partnerships.
  • You will contribute clinical expertise to corporate initiatives and projects, supervise or mentor students and train new staff members, when applicable.
  • You will collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.

What We Offer:

  • Competitive Compensation: We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities.
  • Robust Benefits: We offer a comprehensive benefit package, a company RRSP match, ample paid time off, and more to foster an award-winning employee experience.
  • Growth: As our team continues to grow, we want you to grow with us, so we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.
  • Impact: We help our clients rediscover all the emotions of sound, and we have fun doing it. Our teams around the world are passionate about working together to change lives.

Requirements:

  • Masters degree in Audiology or a diploma from a recognized Hearing Instrument Specialist program.
  • Registered and in good standing with applicable regulatory college or provincial governing body.
  • Current knowledge of hearing aid technology and hearing aid devices.
  • Students and recent graduates who are completing their licensure requirements are encouraged to apply.

Skills:

  • Excellent oral and written communication skills in English.
  • Excellent interpersonal skills.
  • Able to build and maintain professional rapport with clients and colleagues.
  • Able to work independently, autonomously, and as a collaborative leader of a team.
  • Able to discern and maintain client confidentiality.
  • Able to prioritize work efficiently in a fast-paced work environment, without jeopardizing the client experience.
  • Proficient with MS Windows and Office.
  • Experience with client database systems is preferred.
  • Knowledge of insurance and agency coverage for hearing care services.

Physical/Mental Demands:

  • Possess the mobile dexterity necessary to operate audiological equipment and to execute the fitting and molding of hearing aid devices.
  • Able to move equipment up to 20 pounds.
  • Frequently sitting, standing, walking, lifting, and reaching.
  • Able to work on-site in the environment described above to perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.