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Store Director
1 month ago
**Job Summary**
This is a key role at COWS, responsible for the efficient management and productivity of our store. The successful candidate will be accountable for the overall operation of the store, as well as the motivating and maintaining of staff relations.
Key Responsibilities:
- Deliver COWS World Class Service to our customers
- Manage and lead a team of sales people, scoopers, supervisors, and assistant managers
- Ensure the preparation and submission of financial reports on a timely basis
- Plan and conduct training sessions with assistant managers and supervisors
- Address employee and customer concerns
- Recruit, train, and develop staff
- Manage store operations, including scheduling and inventory
- Develop and implement strategies to improve store performance
Requirements:
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to build a positive relationship with customers and staff
- Competitive spirit and desire to sell
- Efficient and creative problem-solving skills
- Ability to read and comprehend financial statements
- Basic knowledge of computer programs (Microsoft Word, Excel, Outlook)
- Previous sales or management experience an asset
Physical Requirements:
- Repetitive tasks, especially in the wrists
- Bending, lifting up to 30 lbs.
- Standing for the duration of the shift
Other Requirements:
- Reliable transportation
- Availability from mid-May to October (Seasonal) or Year Round, depending on location