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Patient Food Services Lead

2 months ago


Edmonton, Alberta, Canada Alberta Health Services Full time

Your Role:

The Patient Food Services Supervisor is accountable for overseeing food service operations for patients, ensuring that all meals provided contribute to their overall health and well-being. Reporting directly to the Manager of Patient Food Services, this role involves guiding front-line staff and ensuring compliance with established dietary guidelines.

Key Responsibilities:

  • Lead and mentor team members to enhance service delivery and patient satisfaction.
  • Manage daily operations, including menu execution and patient meal preferences.
  • Ensure a safe and efficient work environment while adhering to budgetary constraints.
  • Collaborate with dietitians and healthcare professionals to meet patient dietary needs.
  • Act as a liaison between site administration and patient care regarding food service matters.

Essential Skills:

The ideal candidate will possess strong leadership and organizational abilities, with a focus on client service and quality assurance. A proven track record in managing resources effectively in a dynamic, time-sensitive environment is crucial. The ability to build and maintain productive working relationships with minimal supervision is essential.

Qualifications:

Mandatory Qualifications:

  • Experience in applying dietary guidelines in menu planning and patient meal options.
  • Strong communication and organizational skills.
  • Proficiency in food production techniques, including both hot and cold meal preparation.
  • Ability to navigate a unionized workplace.
  • Familiarity with essential computer applications, including email, Word, and Excel.

Desirable Qualifications:

Previous experience in healthcare settings is advantageous. Familiarity with server-style service and tray assembly processes is a plus. Knowledge of systems such as CBORD, ESP, and RMS will be beneficial.