Clinical Services Manager

3 weeks ago


Port Coquitlam, British Columbia, Canada PHSA Full time
Job Title: Clinical Services Manager

BC Mental Health and Substance Use Services is seeking a highly skilled and experienced Clinical Services Manager to join our team in Coquitlam, BC.

Job Summary:

The Clinical Services Manager will be responsible for leading the strategic planning process and coordinating operational planning across the assigned clinical program. This includes integrating specific goals and objectives into the activities of the clinical services, ensuring linkages with individual performance plans, and quality management initiatives.

Key Responsibilities:
  • Direct the strategic planning process and coordinate operational planning across the assigned clinical program.
  • Oversee and coordinate on-going program team planning, development, evaluation, and quality improvement activities.
  • Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.
  • Provide leadership to staff through collaborative coaching, guiding, and modeling key behaviors and strategies.
Requirements:
  • A master's degree in nursing or a related health profession from an accredited University.
  • A minimum of seven years recent related clinical experience, including two years working in a managerial/leadership capacity in a clinical setting.
  • Current practicing registration with a relevant professional association.
  • Solid clinical knowledge of the designated patient population(s).
  • Strong skills in clinical and operations management.
  • Innovative leadership skills.
  • Demonstrated ability to lead teams and promote teamwork.
  • Ability to prioritize and manage multiple tasks and projects.
  • Demonstrated understanding and experience with quality assurance processes, operational planning, and program development.
  • Exceptional communication, interpersonal, and public relations skills.
  • Commitment to developing knowledge and understanding of legislative obligations and provincial commitments found in foundational documents, including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.
What We Offer:
  • A comprehensive benefits package, including a municipal pension plan and psychological health & safety programs.
  • Access to professional development opportunities through our in-house training programs.
  • Annual statutory holidays (13) with generous vacation entitlement and accrual.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
About Us:

BC Mental Health and Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges. We are part of the Provincial Health Services Authority (PHSA), which plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province.

Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.

Learn more about PHSA and our programs: https://www.phsa.ca

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to healthcare employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.



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