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Cage Cashier

2 months ago

Ajax, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly skilled and detail-oriented Cage Cashier to join our team at Pickering Casino Resort. As a Cage Cashier, you will be responsible for managing the care, control, transfer, and balancing of financial assets at the gaming site.

Key Responsibilities
  • Provide exceptional customer service to guests by handling financial transactions with accuracy and integrity
  • Accurately exchange gaming coins and tokens for cash and vice versa
  • Perform cash verification and detect any counterfeit bills and/or gaming coins/tokens
  • Redeem foreign currencies for CAD and/or gaming coins/tokens using accurate exchange rates
  • Complete regular transactional logs accordingly
  • Effectively resolve guest complaints and comments regarding transactions/exchanges
Requirements
  • Completion of a secondary school diploma
  • 1+ years of experience in customer service and handling cash (preferably large volumes)
  • Strong knowledge of cash, foreign currency, and other settlement types
  • Working knowledge of computer software and ability to learn new software and systems
  • Strong mathematical aptitude and ability to work within a confined space
  • Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, shift work environment
  • Excellent communication, multi-tasking, organizational, teamwork, and analytical skills
  • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
  • Acquire and maintain an Ontario SmartServe certification
What We Offer
  • A dynamic and inclusive work environment that encourages creativity and collaboration
  • The opportunity to work with a diverse team of industry leaders
  • Freedom to innovate and try new approaches
  • A chance to be part of a company that values diversity and promotes an inclusive workplace