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Food Service Team Lead

2 months ago

St John's, Newfoundland and Labrador, Canada Second Cup Avalon Mall Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Second Cup Avalon Mall. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities
  • Develop and implement effective work schedules to meet business needs
  • Supervise and coordinate the activities of food preparation staff, providing guidance and training as needed
  • Ensure that all food and service meet quality control standards, maintaining a clean and safe working environment
  • Prepare and manage budgets, tracking expenses and inventory
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of sales, stock, and repairs
  • Prepare and submit reports as required
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a high level of productivity
  • Flexibility to work a variety of shifts, including evenings and weekends
Work Environment

Our restaurant is a fast-paced environment that requires a high level of energy and enthusiasm. As a Food Service Supervisor, you will be working in a team environment, collaborating with colleagues to achieve our goals.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available