Retail Operations Manager

3 weeks ago


Hamilton, Ontario, Canada ULTRAWASH INC. Full time
About the Role

We are seeking a highly skilled and experienced Sales Supervisor to join our team at ULTRAWASH INC. as a key member of our retail operations team.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, including apprentices, sales workers, and design team members.
  • Sales Team Management: Assign sales workers to duties, oversee sales activities, and ensure effective sales strategies are implemented.
  • Staff Development: Hire, train, and develop staff members to enhance their skills and performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is adequate to meet customer demand.
  • Reporting and Analysis: Prepare and submit reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Store Operations: Establish work schedules, manage cash handling, and maintain a clean and organized store environment.
  • Performance Management: Conduct regular performance reviews to evaluate staff performance and provide feedback for improvement.
About the Team

As a Sales Supervisor at ULTRAWASH INC., you will be part of a dynamic and supportive team that is dedicated to delivering exceptional customer service and driving business growth.

Requirements
  • Language: English
  • Work Term: Permanent
  • Hours: 30 to 40 hours per week
  • Supervision: 5-10 people


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