Casual Bar Service Specialist

3 weeks ago

Winnipeg, Manitoba, Canada Accor Full time

Company Overview

Position Overview

The bartender is responsible for managing the bar's operations, including opening and closing procedures, while also providing support to Cocktail Servers as needed. The primary goal is to deliver outstanding service to all guests by consistently offering a professional, friendly, and engaging atmosphere. This role also involves bar setup, inventory management, and the development of innovative menu items.

Key Responsibilities:

  • Oversee the opening and closing of the bar, ensuring inventory is maintained and products are secured. Assist on the floor as necessary, ensuring timely and efficient service to exceed guest expectations.
  • Provide exceptional service to patrons, utilizing strong sales techniques to enhance the average check.
  • Create memorable experiences for clients in the lounge setting.
  • Manage beverage inventory and place orders as needed.
  • Maintain cleanliness and organization of the bar area.
  • Actively promote and up-sell menu items.
  • Ensure accurate handling of all billing transactions.
  • Uphold Service Promise Standards and Values.
  • Perform additional duties as assigned.
Qualifications:
  • Minimum of 2-3 years of experience in a high-volume, upscale dining or lounge environment.
  • Comprehensive knowledge of wines and specialty spirits, with certification in Food & Beverage or Wine Stewarding considered an asset.
  • Proficient with Food & Beverage POS systems.
  • Certification in responsible liquor service is required.
  • Strong understanding of classic cocktails.
  • Experience in crafting unique cocktails is advantageous.
  • Service-oriented team player, adaptable in a fast-paced environment, and able to maintain composure under pressure.
  • Ability to perform all physical aspects of the role, including lifting 25+ lbs and standing/walking for extended periods.
  • Fluency in a second language is a plus.
  • Extensive knowledge of preparing both alcoholic and non-alcoholic beverages.
  • Willingness to work a flexible schedule, including weekends and holidays.
Additional Benefits:

What We Offer:

  • Eligibility for full-time employees to join a comprehensive benefits plan, including extended medical coverage (Health, Dental, Life Insurance, Short Term Disability).
  • Participation in the Fairmont Pension Plan with matched employee contributions.
  • Employee benefit card providing discounted rates at Accor properties worldwide.
  • Opportunities for personal and professional development within the organization.
  • Engage in Corporate Social Responsibility initiatives, such as Planet 21.

Visa Requirements: To be eligible for employment, candidates must possess a valid working visa for Canada.

Diversity & Inclusion Commitment:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent. We are happy to provide accommodations during the application process.

Our commitment to Diversity & Inclusion means welcoming all individuals and respecting their unique qualities and skills in our hiring and development processes.

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